Account Lockout Miguel December 23, 2019 23:32 Updated Follow If too many sign-in attempts are made with an incorrect password, we will automatically lock the Plastiq account to protect it from fraudulent activity. To remove this Account Lockout: Wait one hour. Then, reset your password. Reach out to our support team via live chat during our business hours. This team can unlock your account so you can proceed with a password reset. Email our team at firstname.lastname@example.org Related articles How to Reset Your Password How do I Contact Support? Account Verification How do I gain access to ACH and wire payments? What is my Security PIN? Comments 0 comments Article is closed for comments.