I apologize that you are locked out of your account. This happens when you attempt to sign-in too many times into your account with the wrong password.
Steps to get this resolved are to
Wait an hour, then reset your password
Reach out to us via Chat during our business hours by clicking here, and we can unlock your account
Email us if chat is not available by clicking here
Once you either wait an hour or get us to unlock your account, click on password reset and a password reset link will get email to you and you can set a new password from that email and gain access once again to your account.