You may cancel a scheduled payment or a series of payments any time before the payment(s) process.
Cancelling payments is a permanent action and cancelled payments cannot be recovered. A scheduled payment may only be cancelled up to 11:59 PM ET the day before it is scheduled to run. If the payment has started processing, you can not cancel the payment.
To cancel a processed payment, please reach out to our support team so we can provide assistance.
Cancel a Scheduled Payment
- Click the Manage Payments tab in the top-right corner.
- Select the payment you would like to cancel.
- Click "Cancel" on the left-side panel. It's located next to the "Edit" button.
Cancelling Multiple Scheduled Payments
If you are cancelling a series of payments, you can select "Cancel All Payments" to delete that recurring series of payments.