At any time post submission, your Payment may be subject to review, which serves to better understand the nature of and reason for your Payment. During this review process and for any reason, Plastiq may place a temporary hold on the delivery of your Payment, and may request more information from you including but not limited to verification of your identity, an associated bill or invoice, or other evidence of your payment terms with the Recipient.
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At its sole discretion, Plastiq reserves the right to cancel any Payment. In such cases and as permitted by applicable law, your funds will be returned to you via the original Payment Method. You relieve Plastiq of any liability you may incur, including but not limited to late fees, penalties, or interest due to Payments that are held, denied, or reversed.