Send Payments via ACH

To begin paying your chosen recipient by ACH (US electronic bank transfer) with your preferred card, please make sure your account has been successfully verified.

1. After your account has been verified, click “Add New Recipient” and enter the name of the business or organization you are paying. ACH is an option only available for recipients in the US, so select United States as the country of delivery. Then click “Continue”.
   
   
2. On the next screen, you will see the option to pay by ACH Electronic Bank Transfer. Please note, the first payment requires approval by the recipient.

       

   

       

3. Confirm the Beneficiary Name (i.e. name on the receiving bank account).
   
   
4. Enter the banking information of your recipient. As you will see, payments can only be sent to checking accounts.
   
   • Routing number
   • Account number
   • Re-enter the account number
     
     
5. Click “Continue”.
   
   
6. In order to ensure the fastest payment delivery and your account to be credited properly, please select who your contact is. Check all three boxes to agree to the terms of sending this payment and add the contact information of your recipient.
   • NOTE: Your first payment to this recipient will require their approval.
     • Plastiq will be emailing your contact to confirm your recipient’s banking information. Note that your first payment to this recipient will require their approval, which may result in additional delivery time. The delivery method and timeframe will be listed as well. Should your recipient not agree to the information provided, we will not send the payment.
       
       
7. Enter the contact details of your recipient, including:
   • Name, email and phone number
   • Primary address details including street, city, state and zipcode.
     
     
8. Next, please tell us a little more about your relationship with your recipient by selecting the most appropriate answer in the drop-down to these questions:
   • How long have you worked with this vendor?
   • How frequently do you pay this vendor?
   • What services does this vendor provide?
     
     
9. Then, review the information provided and save your recipient. 

    

   

    

10. To submit your payment, follow the steps to enter your payment information.
    
    
11. Once the banking information is confirmed by your recipient, you will be able to pay them via ACH in 2-3 business days with your favorite card at any time! You also have the option to expedite the payment for additional fees.
    • Please note, we are currently unable to deliver ACH payments on weekends as well as bank holidays.