You will receive an email if your recipient rejects the payment, which will also include the reason why they rejected it (ex. inaccurate bank account information). Please reach out to your recipient to resolve the issue.
Articles in this section
- What should I do if my recipient rejects the payment?
- How much time does my recipient have to confirm the bank account information?
- Why do you have to reach out to my recipient?
- How long does it take for an ACH payment to be
- What does ACH stand for and what does it mean to me?
- Why is my payment delayed?
- Send payments via ACH with your card