How to Reset Your Password

You may update or reset your Plastiq login password at any time. There are two methods for doing so:

Updating in Account Settings

1. Click the person icon in the top-right corner of the screen. Then, select “Update Password.”
   
2. Confirm your current password.
   
3. Enter a new password. Then, enter it again in the field below it to confirm your change. 

Reset From the Login Screen

1. Go to www.plastiq.com/login
   
2. Enter the email address associated with your Plastiq account.
   
3. Select "Forgot Password."
   
4. Check your email inbox for further instructions. This reset email can take up to 15 minutes to arrive. If you do not see our email, please check your spam folder. 
   
5. Follow the instructions to finish resetting your password.