You may update or reset your Plastiq password at any time.
To update your password from Account Settings:
- Click on the person icon in the top-right corner of the screen. Then, select “Update Password”.
- Enter your current password for account confirmation. This is required to make any changes.
- Enter your chosen new password and confirm.
To reset your password from the login screen:
- Go to the login screen www.plastiq.com/login
- Enter your email associated with your Plastiq account.
- Select "Forgot Password".
- Check your your email for further instructions on resetting your password. This can take up to 15 minutes to arrive. If you do not see the email, be sure to check your spam folder as well.
- Follow the instructions to reset your password.
- If you have trouble resetting your password, reach out us for help.