What are Fee-Free Dollars (FFDs)?

Fee-Free Dollars (or "FFDs") are a type of credit offered by Plastiq to offset the Plastiq Fee. As you earn fee-free dollars, the Plastiq fee is lowered for payments you apply them to. For example, if you have 1,000 FFDs, that is $1,000 worth of bills or invoices you can pay without the Plastiq fee. 

"What if my payment is more then what I have for FFDs?"

If your payment amount is more than what's available in your account's FFD balance, the Plastiq Fee will be assessed on the remaining principal amount. For instance, if you applied 1,000 FFDs to a payment of $1,500, the fee would be charged on the $500 that remains.

"Where can I find my FFD balance?"

Your FFD balance can be found in the Rewards & Referrals section of your account. This area provides details on your fee-free dollar activity, displays your current FFD balance and balance expiration timer.

To view your FFD Balance, Click on the profile icon on the top right corner of the screen. Then select Rewards & Referrals.

You’ll find a list of all your FFD-related transactions. Green transactions indicate where you’ve been credited FFDs. Orange transactions show when you've applied or used your FFDs. The total number of FFDs you’ve historically earned is shown in grey.