Personal Visa Card Restrictions

Plastiq will process all payments with your preferred Visa Personal card for the following categories:

• Rent
• Utilities
• Tuition (daycares & camps included)
• Taxes & Government Fees
• Insurance
• Club Fees

If your payment type isn’t included in the list above, it could be subject to some restrictions depending upon your card issuer. These restrictions will not apply if your transaction is...

• Made with a Visa debit card or Business credit card.
• Made with an American Express†, Mastercard, Discover or JCB card.
• Made to a recipient in Canada. 

If your payment is not included in this list of exceptions, please refer to the following section.

Visa Credit Card Restriction

If your transaction cannot be processed due to issuer treatment or restrictions, Plastiq will block the transaction.  In these cases, we suggest you use another card (Business Visa Card, American Express†, Mastercard, or Discover).

Please note that personal Visa credit cards issued by Chase Bank will allow transactions that fall outside the list of approved categories. This includes Hyatt, Marriott, United, Southwest and Amazon Visa cards. However, these cards may apply a lower transaction limit for such payments. This could result in a declined payment. If your payment is unexpectedly declined please reach out to our support team for further assistance.

†Category restrictions apply to American Express cards. Please refer to our Terms of Service for more details.