For U.S. Bank cardholders, payments for loans are not supported on Plastiq. The following payment categories are restricted for all credit cards (i.e. Visa, Mastercard and American Express) issued by U.S. Bank:
- Home Equity Line of Credit
- Auto Loans
- Student Loans
If you are planning to make a loan payment with Plastiq, please note that these transactions will be blocked for all U.S. Bank credit cards. This policy does not apply to U.S. Bank issued debit cards.
For any questions regarding this policy update, please feel free to reach out to our Support team via live chat. You can also send us an email at firstname.lastname@example.org.