In order to remain in compliance with all Federal and State laws, Plastiq will sometimes request additional customer information.
In Texas, our Services are offered by PLV Inc. DBA PLV TX Branch Inc., a subsidiary of Plastiq. PLV Inc. is a licensed money transmitter in the state of Texas (License #: 3139). As a money transmitter, PLV Inc. is required to collect certain information about our customers (including tax identification numbers) to meet record-keeping requirements (See 31 CFR § 1010.410(e)(2)(ii)). All customer information is stored securely using AES 256-bit encryption.
"What does this mean for my account?"
If you add a payment method to your account and it has a billing address located in Texas, we will require you to provide your SSN (Social Security Number).
We're unable to process a payment to a recipient in Canada if the debit or credit card has a billing address located in Texas. If you encounter this block, we advise using another card with a billing address outside of Texas to resubmit the payment.